About Us

• Overview
• Clients
• Customer Care
• Management Team

Overview

CitationWare was founded by professionals experienced in software development for the legal industry. CitationWare's intelligent productivity solutions for litigation will enable law firms to enhance document-related business processes for an immediate return on investment and match this business value with world-class customer support.

Client satisfaction is a philosophy that drives CitationWare's business. This is one of our core values. For us, client satisfaction is looking at the issue from the client's perspective, understanding their environment, their needs and respecting their points of view. At CitationWare, we believe there are two ways to conduct business. The first is to just deliver what is needed. The other, the one we practice, is to be engaged in the moment, to dedicate all of our resources to consistently exceed expectations. At CitationWare, we're responsive, we're driven to excel and we're steeped in a culture of commitment.

How do we define innovation? At CitationWare, our clients are much more than just clients -- they are our technology partners. Every product we develop is designed with client input to meet specific client needs. For us, innovation is about defining the future of technology. It is about pushing the envelope of functionality.

The CitationWare Advantage: CitationWare delivers solutions to meet the needs of the elite law practice. Individually and collectively, we have the experience working for top national law firms as well as prestigious regional firms and therefore know what demanding attorneys, paralegals and their staff expect from their technology solutions. This experience enables law firms to shorten document processing and review time thereby achieving greater efficiency.

Our Commitment to a Positive Footprint: CitationWare is a privately held company headquartered in New York. We are strongly committed to being respectable citizens. A portion of our gross profits will be given each year to support a variety of charitable organizations around the world.